Casino Rewards

What is Casino Rewards?

This is a network of 29 members Online Casinos running on a single platform. A member registered to any of the casinos automatically becomes a Casino Rewards member. Casino Rewards member casinos have been working on a single platform for more than a decade.

How Do I Join Casino Rewards Member Casino?

You can be a member of the Casino Rewards by registering as a member on any of the 29 members. Registration is done by picking a member of choice from the list of casinos. All our platforms are accessible through casino application downloads or using your preferred internet browser.

Being a member of Casino Rewards on any of the platforms gives you access to both mobile and web casino versions.

Downloads can be installed on PC or Macintosh

With more than 550 games, you will enjoy your games on High Definition screens boosted by quality sound. The user ability of the website interface is entirely navigable for you to see all new promotions

The web interface player allows for direct instant play from any supported browser

The benefit of using a browser is not to worry about how or where to download the casino player. The web browser gives access to all promotions and games.

Mobile casino gives users the ability to interact with more than 150 games and favourite casino games on the go.  The mobile version also shows all new promotions and prizes.

Click here to register

What is My Casino Reward Account?

Your Casino Reward Account is an account that you can use to access any of our member casinos. The generated account will reflect on all of them as well as the Casino Rewards Account. Casino Rewards acts as a central server with all your membership and bonus details can be accessed.

A member of any member casino is eligible to all signup bonuses including the awarding of all wagering to your VIP points account.

What are VIP Points?

VIP points are accumulated depending on the number of wagers you place games. When you receive emails from us, you also get additional VIP points. You can use VIP points as credited to play any game of your choice in any member casino. You need to accumulate more VIP points as you can or through buying bonus credits because, they do not expire.

If your VIP points account has more than 1,000 points, you can initiate a withdrawal process

How can I earn more VIP Points?

The currency you use and the games you play determine the number of VIP points you can earn. The rates used are as follows:

Game VIP points earned for every $10 Wager
Slots 1.0
Table Games 0.5
Roulette 0.5
Video Poker 0.1
Blackjack 0.1

*Wagers on tournaments and Ace video poker game do not earn VIP points.

Where can I Check My VIP Point Balance?

The following two ways are applicable:

  • Click on the green Casino Rewards tab found in the casino lobby
  • Click on “promotions” button on the lower mid-section of the screen

When Can I Redeem My VIP Points?

The moment your VIP point amounts to 1,000

How Can I Redeem my VIP Points?

  • Using the Download Version

  • Click on the Casino Rewards tab found in the lobby followed by a click on “Redeem My Points” buttons
  • Using the Mobile Version

  • Click “Redeem Now” found on the promotions page
  • Using the “Flash” Casino (Internet Browser)

  • Click the green Casino Reward tab located in the lobby, afterwards, click on “Redeem My Points”

How Long Does it Take for the Bonus Credit to Reflect on My Account?

Within 5 minutes after making withdrawal request even though some cases it could be a couple of hours wait.

What is the Casino Rewards Loyalty Program?

The Loyalty Program is a reward scheme targeting loyal customers. Every 50 VIP points on your account represent 1 “status Point”. The more the number of Status Points, the higher your rank in status.

How Do I move up a Status in the Casino Reward Loyalty Program?

The number of games you play and the frequency of playing determine whether you will move up or down status levels. Your status level is the same across all the 29 members.

Upon rising to a new status level, you are expected to stay there for the current and the next month. Once you have the new status level, you should earn more points to avoid sliding back to lower levels

Status Level

Status Points Required to Reach level ( during calendar month)

Status Points Required to Maintain Level (during calendar month – assuming you start on the level)

  • Bronze
  • 1
  • 1
  • Silver
  • 6
  • 4
  • Gold
  • 81
  • 40
  • Platinum
  • 201
  • 100
  • Diamond
  • 401
  • 200

What Do I get on an ongoing Basis?

The benefits of rising status levels are:

  • Eligibility to participate in weekly promotions, which can be used to elevate your Status Level further.
  • Eligibility to take part in the VIP lucky Jackpot that takes place three times a day
  • Awarded tickets for the Time of Your Life Sweepstake that also gives you an opportunity to win the once-in-a-lifetime prizes and rewards.
  • You are likely to earn free bonuses

To enjoy all these benefits, keep confirming your eligibility status

How Do I Claim Signup Offer?

After signing up on any member casino, deposit money into your account and request your welcome bonus. Deposits are made on the banking page of Casino Rewards.

How to Make a Deposit?

After picking your preferred payment platform for convenience do the following:

  • Step 1

  • Purchase casino credits by clicking the “Bank” button, which should lead you to the Casino Rewards ATM page
  • Step 2

  • Choose your deposit method from the drop-down list
  • Step 3

  • If it is the first time, you are creating the account, complete the registration process, and then choose the amount. Wait for a confirmation message.

Issues?

Any resulting issues from the above process should be forwarded to the support team via the defined communication channels. The support team is available 24/7.

How to Make a Withdrawal?

Wagering

When you are ready to withdraw from your bonus account, you need to put a wager (bets) of a set amount of money to satisfy the wager requirements.  The bonus is quickly converted into cash when all conditions for withdrawal are met. You must place bets /wager totaling 30 times (30x) your bonus. For instance, an account with $30 needs a wager amount of $900. The wager for a welcome bonus, a wager of 60 times (60x) is needed. This does not imply that you must win the amount and have it on your account or you must deposit more. The implication here is that the total sum of your wager (bets) should be equal to 30 or 60 times the amount of bonus you were awarded. You can only withdraw if the wagering requirement is fulfilled. Every game has its wagering requirements. For example, slot games give a maximum of 100% with the bonus earning an equivalent of cash in $10 increments. Once this is done, you can withdraw your balance. The minimum withdrawal limit is $50.

Methods

You are not compelled to make withdrawals after every session. As long as you leave the casino bonus with a positive balance, it will remain in your account and made accessible to you on the next login

Please note:

  1. The minimum withdrawal limit is set to
  • DBT/WIRE: $300
  • Other withdrawal methods: $50
  1. The funds will be held for 2 days after withdrawal within which you can reverse the withdrawal process

How to make a withdrawal

  • Step 1

  • Click on the “Bank” button
  • Step 2

  • Click on “Withdrawal” found on the banking page
  • Step 3

  • Enter the amount to withdraw and click “Next” button

Where applicable, the withdrawn funds are credited back against any previous deposits.

*Note* Credit card refunds may not work with some of our financial processes. Winnings above your deposit will be sent back to your Proffered Method of Payment (PMOP).

Timeframes

When no reversal request is made within 24 hours, the amount will undergo the following stages where applicable:

  • Electronic cards such as Visa, Maestro, MasterCard, etc takes a maximum of 3 working days
  • Online Facilities such as E-Wallets takes up between 1 to 3 working days
  • Banking services such as Direct Bank Transfer will require 6 to 10 working days
  • Those in Canada using the CAD EFT/ECheck need to wait for 2 or 3 working days

The added security check in the gambling sector means that withdrawals may have to pass through one of the above methods and later on subjected to further checks. Some of these checks can take between 5-7 days.

How Can I Ensure all Casino Rewards Email Promotions Reach Me?

By adding us to your contact list and marking us as safe. Learn How to add emails to the safe list

How Can I Unsubscribe?

You must click the unsubscribe link at the bottom of any of our emails and confirm by checking the box stating, “You no longer wish to receive…” this will take 24 hours or more to update.

Technical Issues?

Game not loading

When a game is not loading, contact support via live chat or any other appropriate method

Login Issues

On the login form, click on the link that says “forgotten account/password” or contact the support team

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